Contact us

A question about a piece, an order in progress, a doubt before buying: write to us. We reply within 48 business hours, and a real person reads it.

And if you are unsure about a stone, what it is linked with or which one to start with, ask the question just as it comes: we love talking about it, without judgment.

By email: manondecascadesetsens@gmail.com

By phone: 07 82 04 84 79

By post:
Cascades & Sens — Manon Panier
367 route de la Fougère
73100 Grésy-sur-Aix, France

To make it faster

If your question is about an order, give us its number: it is in your confirmation email. For an item that arrived damaged or not as described, attach a photograph — it saves a round trip and gains you two days.

The answer may already be there

Many questions come back: delivery times, returns, caring for stones. They are gathered in our frequently asked questions.

A place to talk

To talk with others who practice, ask the community a question or share what you are trying: join the Instagram group.